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Services & Support

Professional technical team with thoughtful service

Our Process

Standardized workflow ensuring high-quality delivery for every project

01

Requirements

Deep dive into your business needs, crafting tailored solutions

02

Design

UI/UX design + technical architecture, delivering complete project plans

03

Development

Agile development with phased delivery and full transparency

04

Launch

Rigorous testing + performance optimization for stable deployment

05

Maintenance

24/7 technical support with continuous iteration and improvement

FAQ

Quick answers to your questions

A corporate website typically takes 15-30 business days, while an e-commerce platform takes 30-60 days, depending on feature complexity. We use agile methodology with phased delivery to ensure quality and timeline.

Yes! All our websites use SSR architecture, which is highly search-engine-friendly. We also configure complete SEO metadata, structured data markup, and provide professional SEO optimization recommendations.

Absolutely. We offer three tiers: Basic (security monitoring + backups), Standard (content updates + performance optimization), and Premium (feature iteration + data analytics). You can choose based on your needs.

We protect from multiple angles: full-site HTTPS encryption, SQL injection/XSS prevention, DDoS protection, regular security scans, and encrypted data backups. All systems pass information security certification.

Yes. Our template system has built-in i18n framework, making it easy to implement bilingual or multilingual switching. Content translation and page display are managed separately for easy scaling.

We offer 3 rounds of free revisions. Our designers will work with you until you're satisfied. We have in-depth discussions about brand identity and design preferences before the project starts to minimize rework.

Technical Support

Comprehensive technical assurance

Live Chat

Real-time support, weekdays 9:00-18:00

Phone Support

Rapid emergency response with dedicated tech consultant

Remote Assistance

Remote desktop + screen sharing for efficient problem solving

Documentation

Complete product documentation and tutorials

Health Checks

Monthly system health inspection + performance recommendations

Training

System operation training for your team